I usually do my updates myself, but with so many different websites and software runnning on all it is sometimes simpler to do it automatically, handling ten or so scripts a day makes it difficult to stay up on all the different items that need to be upgraded for different types of software and this keeps me from having to spend 1/2 hour or so refreshing on each specific manual for each item.
Of course, my client was not as patient on getting this one in and I tried it quickly, needed a little help on getting the database info, contacted support as I was instructed in upgrade documentation and I get this answer from support:
Quote:
Greetings,
I am sorry but we don't support the installing of software that isn't done through our scripts. You will need to see what the manual says about upgrading and transferring the database from an older version.
Regards,
Sam
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hmmmm, installed through Fantastico?, needed critical upgrade, tried manually, needed:
Database hostname :
Database port number:
Database username :
Database password :
Database name :
I got the reply from sam above!
