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Up and Running for 2 weeks
I switched over from Verizon Web hosting a bit over 2 weeks ago. Everything went smoothly, including the script changes. I did need a bit of help modifying the guestbook script pathnames (since I'm not a UNIX wonk.)
Tech support is very, very responsive, but admittedly, they are not Frontpage knowledgeable. finally figured out that the temp. ip address for publishing wouldn't work for FP. It needed a dns address.
First experience with cPanel, Love it. Guess it's the stuff you guys take for granted.
Web mail is much better interface than Verizons.
Am very pleased with the overall GB per $ value proposition. Far exceeds Verizons.
Best of all, Surpass support is centralized. Verizon had me bouncing all over the place. The phone company is definitely masters at the "hold" and "transfer" call buttons, with nobody taking responsbility. The bureacracy there is incredibly huge.
I like the email responsiveness to problems, but I sure wish they had a phone number. Would have helped a refugee who needed a bit of "warm and fuzzies" when making the transition. guess that's how they save some $$
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