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kateblack · August 22nd, 2005, 11:18 PM

Forgive me if this is ridiculous: my talents aren't in the technical field.

I signed up for a hosting account with Surpass in April 2004. At the time, my IP was 66.194.238.158 . My domain was hosted with another company. Around April of this year, I switched the domain to GoDaddy.com. I updated the name servers there. The website was still up and working, I had no problems with FTP and my email was coming through fine.

In June, I ceased getting emails from this domain. Now I can't pull up the website at all and I had trouble getting into my FTP account. I couldn't get in with the former IP, but tonight I was able to get into my Cpanel for this site and it listed a new IP (72.29.75.171) and I was able to access my ftp through that. All my files are still there. But when I type the IP into a browser, my site doesn't come up.

I don't know what to do to get this stuff working again. If you can help me, I'd really appreciate it. I need that website to work soon!

August 22nd, 2005, 11:18 PM	#1 (permalink)
kateblack Registered User Fresh Surpasser Joined in Aug 2005 11 posts Gave thanks: 0 Thanked 0 times	One day my site was there, now it's not. Forgive me if this is ridiculous: my talents aren't in the technical field. I signed up for a hosting account with Surpass in April 2004. At the time, my IP was 66.194.238.158 . My domain was hosted with another company. Around April of this year, I switched the domain to GoDaddy.com. I updated the name servers there. The website was still up and working, I had no problems with FTP and my email was coming through fine. In June, I ceased getting emails from this domain. Now I can't pull up the website at all and I had trouble getting into my FTP account. I couldn't get in with the former IP, but tonight I was able to get into my Cpanel for this site and it listed a new IP (72.29.75.171) and I was able to access my ftp through that. All my files are still there. But when I type the IP into a browser, my site doesn't come up. I don't know what to do to get this stuff working again. If you can help me, I'd really appreciate it. I need that website to work soon!