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Old March 14th, 2006, 10:08 AM   #4 (permalink)
Sentinel
Surpass Fan
On a golden path...
 
Joined in Mar 2006
Hosted on SH100
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Quote:
Originally Posted by Rai
You can have Paypal attached to a checking account, and pay using that. Surpass does not have their own billing system, you must either use Paypal or 2checkout. Automated subscriptions are necessary though. Surpass has thousands of customers, and it is how they ensure that the payment is made, and made on time. If the association does not wish to continue with their hosting, they just need to submit a cancellation request a few days prior to the next billing date. Having automated billing is a much better system then manual invoicing and payments, especially in the web hosting business.
I do not like PayPal and I would never recommend it to any of my clients. I have heard and experienced to many horror stories with them to ever give them any of my business or send any business their way.

2checkout I have used and I have been pleased with them so far. They do offer manual billing so I will see if they will offer it with Surpass.

As far as automated billing being superior to manual invoicing I beg to differ. I have had very hard times getting companies to stop billing me and I will never again ever allow any company such access to any bank account that I have. As such I could never in good conscience advise a customer to do the same. My current web hosting company will allow me to pay manually if i pay for a years hosting at a time which I do. They send me an email bill or invoice a month before the bill is due and I go online to 2checkout and pay it with a credit card. No problems.

I have had incredible problems with canceling service for something that I have had automated billing on and you just can't get them to stop debiting your account. The only alternative I had was to close the account and open a new one at the same bank. This led to overdraft fees and a whole bunch of crap that eventually got sorted out 6 months later when the billing department finally got word that they should stop billing me. I got my money back but the damage to my credit score was already done. I will never never ever allow any company to auto debit my account for anything ever again.

I see no reason why Surpass can't let a customer pay for a year at a time (or more) and pay with an email invoice (no paper) and pay with a credit card or digital check. Debit cards and digital checks are the future.
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