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I personally have had many positive experiences with automated billing. I have had more problems with manual billing, and heard more problems with manual billing, mainly because people are unreliable.
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Some people are unreliable
. I never have any problems with paying my bills on time. Auto billing presupposes that I can not pay my bills on time. I do not use auto billing for anything and my credit report is flawless. I just don't like companies having their hands in my pocket thats all. I have seen people get real messed up with so many auto bills coming out of their accounts that it is hard to keep track and they don't even know how much money they have in there at any given time.
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I believe debit cards and digital checks are not the future, they are the current reality. Almost any tech savvy individual will pay their bills online, and as my generation grows up and starts having more bills,....
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I am in the IT industry and how do you know that I am not in your generation
? I am tech savvy and still I dread the thought of a company having unfettered access to my funds with an agreement between them and my bank that I have to ask them to stop. I prefer maintaining control of my funds and I do it well.
I don't understand your comment about paying bills online. I pay all my bills online and I don't have a PayPal account and I don't have auto billing. Are you implying that auto billing is a prerequisite to paying bills online? I use my credit card to pay all my bills online and I have no problems.
Surpass comes highly recommended for its web hosting and I will probably try it for myself and other clients of mine as I have a credit card and it appears as though you can use a credit card to sign up. But the HOA I originally posted abut won't be able to use Surpass as they have no credit card for the association. All they have is a bank account and it would seem that at least at this point in time Surpass is not willing to accommodate those kinds of customers.
As for the number of customers that Surpass has as an excuse for them to not handle such transactions ... again I miss the point. 2checkout does offer this service and Surpass does use them so..... I don't get it. It would seem that it should be easy enough to set up. I mean Surpass knows when a customers account is running out right? I mean they won't leave your web site up forever if you don't pay your bill right? Then there must be some way that they become aware that you have not paid your bill. So if they have a way of knowing that your account has expired then they must have a way of knowing that it is about to expire. I don't see why they can't have that same system generate an email to you telling you so you can pay for another year of service.
I agree this could be a hassle if monthly customers did this. But if you pay for a year in advance? The month before your year is up it sends you an email telling you to pay for another year? Seems easy to me. 2checkout has this ability. They do it for me at my current web host.
Thanks for your taking the time to answer my questions by the way. It is much appreciated. I am just trying to help out this small company that does not have a credit card due to the nature of their business.