David

That last part is exactly what I was worried about. I'm responding back to the ticket now. The reason it wasn't responded to was because they closed it. I think they closed it because of the way I answered...it sounded like the problem was solved because I said I may have solved my own problem. So, I confused them lol

But this sounds like something I could fix myself...how? Where do I look, what do I add.

Wait, better idea...I'll let them do it. I could short out the building.

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