Thread: very let down
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Old May 6th, 2006, 8:25 PM   #6 (permalink)
DewKnight
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Quote:
Originally Posted by dad
not to digress from your complaint but I too have a couple of unresolved support issues.

In fact one i didnt even know had been responded too about email issues because... duh.. it was about email issues.

JSE-677755
AFK-747821


anyways , im seriously debating moving back to a reseller account. it has nothing to do with surpasses support or lack thereof... just i think my customers were much better served... and thats a reflection of my lack of knowledge than surpasses. Im going to decide in the next week what to do.. my ego enjoys a dedicated server but it is beyond me to ascertain the issues when they arise.
Please remember though, to use a non-hosted email address, such as Gmail or Yahoo when using the help desk. that way, if there are email issues, you will still know of replies.
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