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This does not sound like the Surpass support that I am used to dealing with. If this is what happened to you, Kayla will want to follow up on it and make sure that it is resolved properly.
Please post the ticket number(s) so that the issue can be looked into.
Thanks.
John
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servers: dedi - petra1.petrahosting.net, petra2.petrahosting.net
Homepage: fernau.us (on petra1)
Failure is not an option. It comes standard with all Microsoft products.
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Originally Posted by Kayla
His explanation of what I just said is far better.
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