Thread: i love vps!!
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Old May 9th, 2006, 6:19 PM   #13 (permalink)
Emmanuel
CTO, Surpass Hosting
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Null,

I apologize for the issues you saw. It was a weird situation the way your VPS was handling the memory. I applied another memory setting to see if it helped and it seems it did

Just so you know we didn't delete any tickets, we merged them with your other tickets as it seems they were all related.

" your vps not managed 100%"

Our vps as managed but sometimes it is not easy to find and fix certain weird issues like yours. I understand you wanted fast fixes and answers and I apologize we didn't meet your expectations. Our job is a never ending learning process and we will continue to improve.

thanks for your patience.
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