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morph3ous · May 9th, 2006, 8:35 PM

Yes, I have one from around 10:20AM today and then created another around 3:30PM today. I have gotten no response to either. I have to say that at the moment I am pretty dissappointed.

I understand that account creation can take some time; however, one of my tickets has been out there for around 9 hours with no response, and It's been 24 hours with no contact except for an odd email.

Surpass needs to examine their process. All I need is to know that the payment went through properly, and they are working on it. That they have not answered the tickets is extremely poor.

May 9th, 2006, 8:35 PM	#7 (permalink)
morph3ous Registered User Fresh Surpasser Joined in Jan 2006 10 posts Gave thanks: 0 Thanked 0 times	Yes, I have one from around 10:20AM today and then created another around 3:30PM today. I have gotten no response to either. I have to say that at the moment I am pretty dissappointed. I understand that account creation can take some time; however, one of my tickets has been out there for around 9 hours with no response, and It's been 24 hours with no contact except for an odd email. Surpass needs to examine their process. All I need is to know that the payment went through properly, and they are working on it. That they have not answered the tickets is extremely poor. Last edited by morph3ous; May 9th, 2006 at 8:36 PM..