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Old May 10th, 2006, 10:43 AM   #21 (permalink)
Jesse
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Joined in Jan 2006
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Skipdawg,

That's odd you never got any emails. I personally work on about 98% of all the VPS orders from getting the emails of new orders to setting up, configuring, and sending welcome emails. I had sent both Brian's (Morpheous) and your's welcome emails at time of setup. After noticing Brian did not get his, we resent it, and I believe he did in fact recieve it, so thats one thing complete. As for yours, I sent the welcome email probably no more then 2.5 hours after order. Usually if I am in the office I can setup VPS within 30 minutes of order to get a good turn around, but it was just a slammed day yesterday.

All in all, I just want all who read this to know that we are here and we are taking care of orders promptly. I just want to apologize for any bugs or issues along the way.

I will resend your welcome email Skipdawg and try to send it.

As for creating accounts, yes it is in WHM. However, we have your request in a ticket and I think Eman is taking care of everything personally for you

Hope everything is smooth sailing from here. If you have any questions let me know.

-Jesse
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