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Old June 5th, 2006, 8:03 PM   #109 (permalink)
Kayla
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Quote:
Originally Posted by panache
I asked specifically, if I could cancel and repurchase hosting.
This promotion is for either new clients, or existing clients that happen to have a need for a new plan.

If you don't fit into either of these, it's wrong to say the least to try and get around the system. We had these same exact questions the last time we did this promotion.

Imagine buying a new car. Then a few months later you hear that the dealership is now offering free oil changes and tune ups forever for the new car owners. However, you still have to pay for your maintenance. Are you going to be able to get out of your contract, give back the car, and get another car so that you can take advantage of the new deal? Now comparing buying a vehicle to a hosting plan is a little far, but I hope you get the idea at least.

We understand that many do not really have a need for another hosting plan at this time, but would like to have one. Who doesn't love something for free? But there is just about the same amount of existing clients that fortunately have a perfect idea in mind to take advantage of this.

Please do not think that we are not doing enough for existing clients. We do hear your concerns and we are definitely listening. For our existing clients we have added new features, bumped up bandwidth and space, made some much larger plans, we're adding PHP5, and still thinking of more to do. I wish we could just give everyone a free plan, but we can't do something like that. It surely would get rid of a lot of headaches during promotion time if we did.

With a deal like this- it is hard to please absolutely everyone but there have to be rules. Like a kid in a candy store, we're all a little oogly eyed when we see the word free next to a hosting plan.
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