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Port 26 is often blocked by ISPs. It appears from Shared Hosting Notices for SH96 that port 198 has been set up for it. No mention for SH91. Did you try to set up port 198 for an email account on SH96?
You didn't indicated what mail client you are using. In my setup using Outlook 2003 in an IMAP setting it works fine. Both incoming and outgoing servers are set to mail.domain.tld. Login is to the email account on the server, and outgoing server is set to require authentication using the same settings as incoming mail server. Incoming port is set to port 110 (143 for me since I'm using IMAP), and outgoing port set to 198, with neither set to encrypted connection.
Don't know if that helps or not. For SH91 you may need to make a request to get port 198 opened for you.
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pass75 
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