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Like Skipdawg said, might need to create a helpdesk ticket and send it to the Sales Department. I never got my emails either after 24 hours (I ordered it early Thursday morning and sent the ticket early Friday morning). Sales had to resend me the information. After getting the email, I was able to copy and move my four domains/websites over in surprisingly quick fashion.
So far I am rather pleased with the increase in performance and greater features than my previous webhost. I have pleasantly discovered that the website statistics keep my main website and 3 add-on domain stats separate.
Good luck!
Mark H.
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