Heres another contradicting reply I have recieved from your so-called tech support.
EMail date:06 August 2006 00:12
Quote:
This memory usage was not sudden it has been happening but we really can't contact you each day
about it so we let it use the ram without charging you, but it has gotten too far.
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You really cant contact me each day? hmm according to this FAQ
https://desk.surpasshosting.com/inde...kbarticleid=74
Quote:
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Linux is a memory hog it will use as much memory as available every chance it gets. Memory is not an issue unless it is constantly at 99 percent. Regardless, we at SurpassHosting monitor the servers so you shouldn't have to watch the server status, that is our job. A check is done every five minutes for each service (module) on the server.
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According to the above FAQ found at the abouve URL on surpasshosting.com you check every 5 minutes? If you check every five minutes why cant you contact me everyday or everytime my memory use is going to high?
I will ask again if this high memory consumption is true why wasnt i contacted sooner? instead of letting it get to the piont where my site is suspended and I am loosing revenue.