|
Calm down. First, it does matter what you pay for, but it's almost a negligable point in this case. They're claim is your were consistently over your paid amount, which is not bursting. Second, your rant here isn't being constructive to your situation. Rant all you want, but it won't get the information you're requesting any faster, nor is it even likely a Surpass employee will even read it in the next little bit (this is a user-to-user forum, not a support forum).
I can only assume they do have your ticket based off the responses you've posted. I can only suggest you wait.
|