After gathering as much information as I could, I still have several questions that I thought I'd ask here.
1. I understand that SSH access is a one-time fee of $20. A customer in another thread said that I would not be able to access domains hosted under a reseller account with SSH. Is this true (if so, it's a deal-breaker for me.) The reseller account would be strictly for my own domains.
I believe that SSH under both shared and reseller accounts are main domain only. VPS and dedicated have full SSH access.
2. I was unable to find this in the Terms of Service (which itself was very hard to find!): what is your stance on adult content?
If it is legal under U.S. law then it should be ok to host (although I would imagine that there are some things pushing the edge that may cause an issue).
3. Having worked for a shared hosting company, I understand the often delicate balance of resources. If a customer's site (or sites) are resource-intensive, but not causing a noticeable problem, do you: a) inform them of the high resource use and work with them to identify the potential problem and contain it; b) notify them that they're using too many resources and leave it up to them to identify and fix; c) take action only if it does become a problem affecting service?
4. Are databases and e-mail hosted on the same servers as the websites?
5. Is Lighttpd an option for Rails applications? (For that matter, how robust is your Rails support? Do you have a list of available/supported gems?)
6. Is SQLite supported?
7. Can PHP scripts write to directories other than the one where the script is located?
8. Do you allow access to cron and, if so, are there limitations on its use?
9. How do the resource limits mentioned in the Terms of Service apply to reseller accounts?
Sorry for the exhaustive list, but I'd rather find out before I go about setting things up than find out later.
