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brookew · October 3rd, 2006, 5:15 PM

I need to cancel my account and received information from surpass saying that I needed to submit a ticket in the support center to do so.

However, I've tried all 3 of the email addresses I use in the login area and I keep getting the "invalid username or password."

So when I click the "lost password" button and try entering the only 3 email addresses I have and use, I get a message saying "ERROR: Invalid Email Address Specified. This Email Address is not Registered."

I'm getting really frustrated because I have been wanting to cancel my account for a long time now but don't know of any other way of contacting anyone who could help me with this.

Please help! Thank you in advance!!

October 3rd, 2006, 5:15 PM	#1 (permalink)
brookew Registered User Fresh Surpasser Joined in Oct 2006 2 posts Gave thanks: 0 Thanked 0 times	unable to submit support center ticket I need to cancel my account and received information from surpass saying that I needed to submit a ticket in the support center to do so. However, I've tried all 3 of the email addresses I use in the login area and I keep getting the "invalid username or password." So when I click the "lost password" button and try entering the only 3 email addresses I have and use, I get a message saying "ERROR: Invalid Email Address Specified. This Email Address is not Registered." I'm getting really frustrated because I have been wanting to cancel my account for a long time now but don't know of any other way of contacting anyone who could help me with this. Please help! Thank you in advance!!