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Caroline -
This is a user to user forum. You may find Surpass staff posting in here, but most of us are customers, just like you.
The fee is very low. You have to be careful not to exceed resource limits. If you do, you'll be asked to move to a more powerful platform.
The bandwidth and storage limits are great, but remember, if you site is too busy, they will ask you to upgrade to a plan that has more resouces available. It is for that reason that I suggested a reseller. A reseller is allowed more resource use than any individual shared plan.
And yes, it's month to month, although with some plans you do get a little discount for annual payment (not sure anymore... I set mine up annual and it's been that way for over 2 years...)
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