Quote:
Originally Posted by Steve White
I used the coupon to order a reseller, however, my space and bandwidth has not been doubled...
Ordered the Bronze Reseller plan.
Domain Name: FreeNetHosting.net
E-Mail Signed Up with: CookieMonster2006 hotmail.co.uk
Who should I contact to get this corrected? |
I believe this is because they have to manually add this to you account, which can take up to 24 hours. If it's already been more than 24 hours I'd recommend opening a ticket at the helpdesk;
https://desk.surpasshosting.com
Quote:
Originally Posted by Kayla
I was actually about to add a note that you will not see the new specs for about 24 hours. We had to make a script last minute to check for the same domain names being signed up for.. so we are going to have to go through and manually add the space and bandwidth, it won't be immediate. I will clear this up soon on the first post and on nov.surpass.
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