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I've heard very mixed things about 1&1. Some say it's great. Others curse it when they leave. No personal experience with them, so I won't begin to make up some attack.
Either way... I might have an explaination. On Surpass when you upload a file through FTP it's often a temp file which then overwrites the old file... the files likely aren't locked. With 1&1 you're probably deadling with locked files that are being written to and can't be opened.
But you know... you could always get them to report it to 1&1 support. It amazes me how some problems are easily resolved by speaking up.
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