TH25

I have one main concern. I am a bit unsure of my depth of knowledge relating to the customer service / troubleshooting side of being a reseller.

If i do end up doing it, I would plan on having the autopilot functions.

My questions,

1) is there generally a lot of support that needs to be done?
2) is the majority of it very basic?
3) when it is not basic, how helpful are the support options given by surpass to the reseller?
4) is there any way to get more information on the details of the support system provided before signing up?

Any feedback would be greatly appreciated, thank you!