I left because there was too much downtime. No big things, but a couple of hours here and there. Really frustrating. Since I paid a one-time fee I felt like I should stay. Their support was really good in the beginning (like a year ago), but lately they started to just close tickets without replying (or when you bumped them because of no response) and that totally pissed me off. I also made the mistake to register my domains at the same place and they let my first one expire without any notice at all. When I discovered that it had expired I sent in a support ticket. They sent me an invoice that I paid the same day (Nov 9th) but the domain is still not working! I bumped the ticket I sent but it was closed *kills* I have sent a new ticket, so I hope they answer!
Sorry for the rant, but I've been wanting to get this out for quite a while. Something good can turn bad really fast :/
I don't know if this is the thread to use for this, but I choose Surpass because of the recommendations I found on the
http://board.thefanlistings.org/ 