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this thread is almost 3 month old, since kayla last reply i sent her the tickets ids, and never heard back, since then the clients email have failed on 5 differant occasions, all that time we asked for a reason why this was happening, can we be moved to another server where this will not happen, and have recieved nothing in the form of a cohessive reply. i must admit that my site that i host with surpass has run very smoothly over the past few years, but my clients which i refered has not. like i mentioned earlier, its acceptable in my opinion that a server will fail occasionaly but the rate of failures on that server is too high and the response from admins and tech support is not sufficient.... just my extra 2 pence
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