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Don't create new tickets or post in the ticket unless someone has responded. Doing so will put the ticket at the bottom of the stack. If one of the admins comes on the forums they will look up your ticket ID and help you, but the only thing you can really do is wait unless you have the old account name and server IP, in which case you mihgt be able to log into the old acct on the shared server, and download what you need, then upload it.
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 SH106 - out-burst.org
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