Quote:
Originally Posted by Kayla
Who thinks that a policy such as the client must keep the account for two years (the $1 year + paid year) is fair - for you and for Surpass?
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It's fair if you post the rules before sign up, not after. So this would be more like a 2 for 1. Make it clear before people start signing up, then it's fair for everybody.
I signed up just to have an account for storage of back ups for the year. If it works out, I could keep it longer. And I could also probably use it for an e-commerce site I'm planning on opening sometime in the near future (whenever I can find the time to work on my own projects and not only on my clients'
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Quote:
Originally Posted by Kayla
Originally Posted by Night View Post
Is it possible to take the Max plan for the year, and next year downgrade to deluxe?
thanks
No. You have to choose the plan you wish to keep the following year.
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If I need to keep the same plan, since it wasn't mentioned before, I'd like to change the plan I signed up to (although I haven't received confirmation yet). It would be good if you could post the rules for the promo somewhere, so this kind of misunderstanding won't happen.
