Before everything here is a quote(to emphasize) from the first post of this thread:
Quote:
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What if I'm on a discontinued plan? If you are currently on a plan that is no longer listed on our site, rest assured that you get to keep that plan and continue to renew it. However, the plans will no longer be available for new purchases.
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now the situation is:
1- somebody from the support cancelled my payment (10$ for surpass plan)
2- i asked the support.. they told me to signup for a new plan(15$ for the bronze) and then they will move my billing over the new billing system.
now, in this thread in the first post it says :
Quote:
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What if I'm on a discontinued plan? If you are currently on a plan that is no longer listed on our site, rest assured that you get to keep that plan and continue to renew it. However, the plans will no longer be available for new purchases.
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after this explanation, why i am made to signup for a new and more expensive plan???
Could someone please explain me?