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I left my previous host around a year ago, and the reason I left wasn't really because they were unsupportive (actually, I can't remember ha) but because I saw Surpasses prices - we bought the OC10 plan, and for that same space/bandwidth on the other host ... actually they didn't have that big of a plan, the biggest plan they had was 4GB and I would have ended up paying 340$ a year for it, and that just wasn't going to happen. I was lucky to find Surpass, and I absolutely love it.
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