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Back on February 10 I went ahead and signed up for the one love promotion. I was charged $3.21 which was the $1 for the year hosting plus some taxes, I assume. Now, a few days ago, I got an invoice for $60 which is the full price for a year of hosting. Now, I sent in a ticket and they told me that I did not actually enter the promotion code when I signed up, and as the promotion was over, that I had to pay the full amount.
Wait a second surpass...
If I payed $3.21 on February 10, one can only assume that it was either the one love promotion or a partial payment for the month of February since the month was half over. However, a month later, I was charged the $60 which can only be the cost of a full year of hosting. Now, if we assume the $3.21 was a partial monthly bill for February, why would I be getting charged a yearly plan a month later? That rules that idea out.
So, I'd like to know why I am being called a liar and being charged $60 instead of nothing, as I already payed for the one love promotion. Its been a few days since I've heard from support, and its the last day for me to pay the 'supposed' invoice until my account is disabled. I'm wondering, where has the excellent support team gone?
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