Quote:
Originally Posted by atlas123
Oo my god, how slowly SurpassHosting desk working!
Now already more than 5 hours and nothing! Wierd...
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Abuse and bandwidth problems seem to get routed to the abuse department. I have seen tickets take longer in that department than what support tickets do. I am sure someone will get to your ticket soon though.
You may want to just upgrade your reseller plan, or as jordanriane mentioned, move your main site over to one that you can control with WHM and then you can allocate however much you are allowed to use based on your reseller plan.