Ticket: ERJ-910297
Could someone look at this ticket and explain why it was forwarded to sales?
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Posted On: 08 Nov 2007 03:38 AM
Currently none of my domains on my server are responding. Everything appears to be up. The server responds on the IP with the generic cpanel page:
http://66.7.212.33/
A traceroute from an online service shows:
(
http://www.t1shopper.com/tools/traceroute/)
1 161.58.14.161 (161.58.14.161) 0.468 ms 0.295 ms 0.324 ms
2 ge-1-1-0-278.r00.stngva01.us.wh.verio.net (204.2.123.185) 0.527 ms 0.434 ms 0.524 ms
3 vl-5.r01.stngva01.us.bb.gin.ntt.net (129.250.27.190) 0.683 ms 0.532 ms 0.336 ms
4 xe-1-2-0.r20.asbnva01.us.bb.gin.ntt.net (129.250.2.84) 0.621 ms 0.675 ms 4.617 ms
5 po-3.r04.asbnva01.us.bb.gin.ntt.net (129.250.2.169) 2.749 ms 0.684 ms 0.532 ms
6 xe-0.level3.asbnva01.us.bb.gin.ntt.net (129.250.9.114) 65.121 ms 49.017 ms 1.304 ms
7 vlan89.csw3.Washington1.Level3.net (4.68.17.190) 13.078 ms 0.964 ms 0.953 ms
8 ae-81-81.ebr1.Washington1.Level3.net (4.69.134.137) 12.174 ms 1.450 ms 1.422 ms
9 ae-2.ebr3.Atlanta2.Level3.net (4.69.132.85) 15.150 ms 15.735 ms 18.295 ms
10 ae-68.ebr1.Atlanta2.Level3.net (4.69.134.49) 27.325 ms 17.893 ms 17.749 ms
11 ae-6-6.car1.Orlando1.Level3.net (4.69.133.77) 23.327 ms 23.650 ms 23.791 ms
12 WBS-CONNECT.car1.Orlando1.Level3.net (4.79.116.242) 23.671 ms 23.805 ms 23.536 ms
13 72-29-88-34.static.dimenoc.com (72.29.88.34) 24.153 ms 23.830 ms 23.674 ms
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
A traceroute from my computer here shows:
C:\Documents and Settings\CazBandit>tracert stunmasterstunguns.com
Unable to resolve target system name stunmasterstunguns.com.
I have seen this before. Everything did come back after a while but I need to know if this is a problem with the server. I don't know if it just me or something else.
Domains to try:
http://www.stunmasterstunguns.com
http://www.hpffs.com
http://www.martintrucking.com
SSH is on port ******
Please call if you need to: ******
Thanks,
Chad
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Posted On: 08 Nov 2007 03:50 AM
And now all seem to be responding just fine. Do you have any suggestions as to what may be causing this?
Thanks,
Chad
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Posted On: 08 Nov 2007 04:40 AM
Hello,
In order to better fulfill your request I am going to forward this ticket to the Sales department for further review.
Thank you for your patience.
Regards,
Craig