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**Roxy** · March 12th, 2008, 2:14 PM

1. Check that the php script that you are attempting to execute has permissions of no more than 755 - 644 will work just fine normally, this is not something that will need to be changed in most cases.

2. Check that the directory permissions that the script resides within is set to a maximum of 755. This also includes directories that the script would need to have access to also.

3. Check that you do not have a .htaccess file with php_values within it. They will cause a 500 Internal server error, when attempting to execute the script.
The php_values will need to be removed from your .htaccess file and a php.ini put in its place, containing the php directives as explained above.

But instead of a 500 error, you're getting an ioncube error, correct? Have you tried uploading the extra ioncube file that was included in the WHMCS download? I remember reading about it, to upload if errors like that occurred. (of course I could be mistaken)

March 12th, 2008, 2:14 PM	#4 (permalink)
Roxy URB4N 5K1LLZ Super #1 Joined in Sep 2005 Lives in Orlando, FL Hosted on SH63 2,651 posts Gave thanks: 81 Thanked 128 times	1. Check that the php script that you are attempting to execute has permissions of no more than 755 - 644 will work just fine normally, this is not something that will need to be changed in most cases. 2. Check that the directory permissions that the script resides within is set to a maximum of 755. This also includes directories that the script would need to have access to also. 3. Check that you do not have a .htaccess file with php_values within it. They will cause a 500 Internal server error, when attempting to execute the script. The php_values will need to be removed from your .htaccess file and a php.ini put in its place, containing the php directives as explained above. But instead of a 500 error, you're getting an ioncube error, correct? Have you tried uploading the extra ioncube file that was included in the WHMCS download? I remember reading about it, to upload if errors like that occurred. (of course I could be mistaken) __________________ Roxanne Urban Roxy -Personal Blog SH63 - the best darn shared server!