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Just to clarify, you added the nameservers given to you originally from your welcome email to the registrar that your add-on domain is, correct? For one, it may be that the nameservers have not propagated yet, like you asked, yet that shouldn't stop the subdomain from working.
Can you please post a link to both your new add-on domain and the link for the subdomain?
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Roxanne
Urban Roxy -Personal Blog
 SH63 - the best darn shared server!
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