Hello,
The restore for vocal.surpasshosting.com (72.29.74.35) will be started shortly. We have taken all the necessary precautions to ensure that this restore goes as smooth as possible. However due to the fact there is 170GB of data to be restore we expect the restore to take at least 12-14hrs. We will try our best to minimize this downtime.
After the restoration process is completed, myself or a member of the team will update this post letting everyone know of the current status. Afterwards, if you experience any issues with your site, please open a ticket with our helpdesk (
http://desk.surpasshosting.com )
Kind regards,
Miguel