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nachenko · April 14th, 2008, 10:00 AM

Hi

I submitted a new ticket to support staff. I sent it, and received the email that says "your ticket has been received blahblah". Ticket ID is GRN-266929.

But now, when I check my ticket list this one does not appear. OK, I try to use the direct link in the email message to view my support ticket and...

Fatal error: ERROR: You do not have access to this ticket. in /home/surpass/public_html/desk/modules/tickets/client_tickets.php on line 168

I don't know what's happening but something's going wrong.

April 14th, 2008, 10:00 AM	#1 (permalink)
nachenko Registered User Fresh Surpasser Joined in May 2006 Hosted on sh97 21 posts Gave thanks: 0 Thanked 3 times	[Answered] FATAL ERROR in helpdesk Hi I submitted a new ticket to support staff. I sent it, and received the email that says "your ticket has been received blahblah". Ticket ID is GRN-266929. But now, when I check my ticket list this one does not appear. OK, I try to use the direct link in the email message to view my support ticket and... Fatal error: ERROR: You do not have access to this ticket. in /home/surpass/public_html/desk/modules/tickets/client_tickets.php on line 168 I don't know what's happening but something's going wrong. __________________ learn from my mistakes and don't skip your medication... www.pensamientosdivergentes.net (server SH97)