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Interesting. I had exactly the same thing happen to me a while back. I too have many autopayments going to a credit card and since nobody bothered to email to say that my account was overdue and wasn't being charged to my credit card, I assumed that eveything was going well. I had been running ok - because I had checked payments in the early days but stopped after a while because it was running soothly.
Then out of the blue - whammo - email to say the account is going to be deleted. Several emails later - with them saying overdue notices were sent to my email address and me saying I didn't get them (which I didn't) - I paid the outstanding amount. At the time it was money I had been setting aside for Christmas so that was a pain.
I've generally been reasonably happy with the Surpass service but the point of this post is to say that they do make accounting mistakes. Buyer beware and don't assume it is running smoothly - check those statements or you'll end up with a big bill like I did and it's not always convientent to have to find a LARGE sum at a moments notice.
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