You do not have a "posted hosting package cancellation date." I explained to you before what the email you read means. It doesn't mean anything else. I can't really explain it further.
You have bandwidth usage (account usage) from 8/04 to 8/07 and that is how much is owed on the account.
From the ticket last year where you stopped replying to us.
Quote:
Posted on: 11 Aug 2007 10:11 PM
Hello,
Since we are migrating all of our clients to ModernBill we are checking every account.
As a courtesy we can break the payment into three.
If this is done you would need to complete $183 for three months on the first of each month.
Also if you would like to continue with our services and have your account reactivated you would
need to complete the first overdue and the payment for the month.
I await for your reply.
-Jessica
Surpass Hosting Accounting Engineer
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No reply from you.
We sent more emails after that. No reply.
Did not hear from you again until now after collections was involved.
This reply was added to this same ticket last night:
Quote:
Per the logs below account usage was up till Aug 2007 and below are the bandwidth logs.
We will honor the original amount which is owed in good faith minus the late fee of $10.00
(To submit payment for 08/18/2004 through 8/3/2007 + $10.00 late fee. Total is $550.5)
Total settlement of $540.00
This account is actually still in the server http://72.29.75.171/~*****/
What I can propose is once this balance is settled we can unsuspend it and resume a normal billing.
I will also grant 3 months FREE due to the huge inconvenience this has caused you.
Aug 2004 941.16 MB
Sep 2004 802.32 MB
Oct 2004 834.27 MB
Nov 2004 492.38 MB
Dec 2004 0
Jan 2005 485.34 MB
Feb 2005 1.78 GB
Mar 2005 1.14 GB
Apr 2005 1.15 GB
May 2005 3.03 GB
Jun 2005 5.19 GB
Jul 2005 0
Aug 2005 115.63 MB
Sep 2005 7.14 GB
Oct 2005 9.82 GB
Nov 2005 4.09 GB
Dec 2005 6.22 GB
Jan 2006 7.70 GB
Feb 2006 4.54 GB
Mar 2006 2.65 GB
Apr 2006 5.28 GB
May 2006 4.98 GB
Jun 2006 7.86 GB
Jul 2006 7.36 GB
Aug 2006 1.94 GB
Sep 2006 1.82 GB
Oct 2006 1.25 GB
Nov 2006 974.92 MB
Dec 2006 912.88 MB
Jan 2007 898.61 MB
Feb 2007 856.81 MB
Mar 2007 749.48 MB
Apr 2007 713.64 MB
May 2007 712.10 MB
Jun 2007 591.21 MB
Jul 2007 675.43 MB
Aug 2007 198.72 MB
Eman V.
SurpassNetworks
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