Surpass Web Hosting Forums - View Single Post - Subdomains on domain add-ons

Kyou · May 7th, 2008, 9:41 AM

For the past three days I've been fighting with subdomains and domain add-ons. I've added a domain add-on on a hosted domain on pass19. At first that didn't work and received cpanel pages instead. So I raised that to support and they fixed it.

Now I'm having the same problems when I add subdomains on that domain add-on. I'm getting cpanel pages instead of the pages that are supposed to be displayed. I've raised this up to support too. They've fixed it actually. I saw the subdomain working. And then all of a sudden, I just refreshed the page and it's now back to the cpanel page. That happened a lot of times already. Fixed. Cpanel. Support. Fixed. Cpanel. Support. This is so frustrating.

Anyone who could fix this problem with a more permanent solution?

BTW, my support ticket number's XYO-657945, if anyone's curious.

May 7th, 2008, 9:41 AM	#1 (permalink)
Kyou Registered User Fresh Surpasser Joined in Dec 2004 Hosted on Pass19 16 posts Gave thanks: 2 Thanked 0 times	Subdomains on domain add-ons For the past three days I've been fighting with subdomains and domain add-ons. I've added a domain add-on on a hosted domain on pass19. At first that didn't work and received cpanel pages instead. So I raised that to support and they fixed it. Now I'm having the same problems when I add subdomains on that domain add-on. I'm getting cpanel pages instead of the pages that are supposed to be displayed. I've raised this up to support too. They've fixed it actually. I saw the subdomain working. And then all of a sudden, I just refreshed the page and it's now back to the cpanel page. That happened a lot of times already. Fixed. Cpanel. Support. Fixed. Cpanel. Support. This is so frustrating. Anyone who could fix this problem with a more permanent solution? BTW, my support ticket number's XYO-657945, if anyone's curious. __________________ marikitORG pass19 Last edited by Kyou; May 7th, 2008 at 9:49 AM..