Quote:
Originally Posted by ilukthxx
First off, I've been with the company for 1 1/2 months and out of NO WHERE my website got shut down and I got an email saying I need a dedicated server, well no other hosting company has ever said this.
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Unfortunately, your account was causing high load on the server. This means that other sites hosted on this server were being slowed down due to your resource usage. Instead of allowing the problem to persist, we disabled two directories on this account in an attempt to stabilize the load level on the server.
For what it's worth, this is an action we take only when other customers are being affected.
Quote:
Originally Posted by ilukthxx
Unfortunately my website is my full time income and if I don't get it back I will be forced to take legal action as it is loss of income if I don't get it returned in time to save my site and it says I have 24 hours to uncancel.
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All it takes to resolve this is a comment in a ticket. We all understand that you're upset about these problems, but baseless legal threats really don't speed up ticket response times...