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ABCDHost · May 12th, 2008, 3:04 PM

I am getting repeat, serious, unresolved problems on Saprus and will be posting in this thread as a record of what's going on.

Currently cPanel Server Status shows Server Load around 18 (RED), and Disk /dev/sb1 (/backup)

100% (RED). It has been this way for the past 2 hours. I submitted support ticket FNW-520430 2 hours ago. At times, Saprus-hosted domains are totally down even though tracert appears normal.

Last week I submitted support ticket VGE-749396 with the identical Saprus problems (high load and /backup full). The week before that I submitted support ticket BEO-141711 with the identical Saprus problems (high load and /backup full.) I was told the problems had been fixed.

Based on past experience with SurpassHosting, I am expecting this problem to go on for weeks. I am not happy. Can I get a high-level admin look at this problem?

May 12th, 2008, 3:04 PM	#1 (permalink)
ABCDHost Registered User Seasoned Poster Joined in Dec 2007 70 posts Gave thanks: 1 Thanked 3 times	Continuing problems on Saprus I am getting repeat, serious, unresolved problems on Saprus and will be posting in this thread as a record of what's going on. Currently cPanel Server Status shows Server Load around 18 (RED), and Disk /dev/sb1 (/backup) 100% (RED). It has been this way for the past 2 hours. I submitted support ticket FNW-520430 2 hours ago. At times, Saprus-hosted domains are totally down even though tracert appears normal. Last week I submitted support ticket VGE-749396 with the identical Saprus problems (high load and /backup full). The week before that I submitted support ticket BEO-141711 with the identical Saprus problems (high load and /backup full.) I was told the problems had been fixed. Based on past experience with SurpassHosting, I am expecting this problem to go on for weeks. I am not happy. Can I get a high-level admin look at this problem? __________________ Pass14: \| Saprus: