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Hi Patty,
What type of alerts have you been receiving from the monitor? At first glance from your messages in this thread it appears the problem could be client side. There have not been any main configuration changes done on our shared servers with mail service and the pass57 and dime999 mail issue correlation is odd. I have reopened your ticket and will check into this for you and update you shortly.
Thanks,
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Mike
Surpass Special Operations
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