Quote:
Originally Posted by Mark
MySQL maintenance is completed. I apologize for the interruption in service
|
Then why the heck weren't we notified via the Reseller Notifications forum regarding this?
I've got a very large email campaign under way for a client, another client has a forum that is gearing up for a lot of traffic (relatively high that is, nothing that will tax the server), and a third that is asking about when to do some major updates.
This is EXACTLY the kind of event I would expect to have a mention in the
Reseller hosting notifications board.
Please make a reseller notification forum post part of the standard procedure for any activities likely to impact the users so we have answers to our customers BEFORE they ask why "XYZ" isn't working or why something is taking so long.