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Thank you, Kayla. I'm glad my tickets will finally get the proper attention (I guess I had too much faith in the support desk)
However, by live chat and phone, I mean people who will answer you INSTANTLY. I know there is a pretty good response time on the forums (wish the same thing were true for tickets), but if you go to somewhere like HostGator or WebHostingBuzz, you can be talking to someone in under a minute. That's the kind of customer support that people should be looking for; not dealing with 50 people at the support desk and then having to post an angry topic on the board to get their questions answered.
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meiyo.org && aburame.net
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