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Old June 27th, 2008, 9:28 PM   #2 (permalink)
DewKnight
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It would be more likely that the customer's computer has been infected and the person doing this is using a keylogger to get the login info. Suggest having the customer do a virus scan on their computer using whatever anti virus software they have, as well as an online scan: Trend Micro HouseCall - Free Online Virus and Spyware Scan - Trend Micro USA

Also make sure all scripts on the website are up to date.
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krazykat (June 27th, 2008)