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Yeah, I prefer people just be honest, it's easier to swallow then. On numerous occasions I'd had answers from 1and1 which were half true and blatant fabrications, which angers me.
They once sent me two different answers which contradicted each other, so I replied with something like 'Where you lying then or now, make up your mind which is it?' I then got another apology which was useless because they'd already done the damage by lying.
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