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You are hosted with Surpass (a sister company of hostdime). Like removed said earlier in the thread, the abuse person probably just used the wrong email. servers that start with sh are surpass servers. so sh104 would be surpass.
The wp-super-cache plugin really works wonders. I suggest installing it once everything is sorted out.
Do you have a ticket in yet for this? You can let them know you'll install the plugin once it's back up if it was a resource issue. You may want to post the ticket number here as well in case staff sees it. Hopefully you're back up and running soon!
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Mountain Dew Knight
People should not be afraid of their governments. Governments should be afraid of their people.
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