Thread: Uptime.
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Old July 8th, 2004, 12:01 PM   #7 (permalink)
sam
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If a server is down/inaccesible it's important to email support. speculating in a thread isn't going to help anyone.

there are some router changes happening.

understand that we are talking about equipment that is not on closeout special at compUSA. If we want to be able to get Level III support with the vendor in the event of an issue it must be done during business hours.

that rules many weekends and evenings out.

This is a regretable consequence and frustrating for some customers, because the occasional outages may happen during the business day. However, with hosting there is no perfect time for maintenance/upgrades.

Upgrades and improvements are done to make things better, not worse.

Thanks for your patience in advance.
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