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I've had open tech support tickets for 3 and 4 days now, no answers not even an acknowledgement that you have looked at these tickets. Is that the best you can do?
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I too am having the same problem it's been 3 or 4 days now and I got a response from my original question and I even thanked him for a very quick reply to my questions. When I said Okay, lets upgrade, I didnt even get an acknowledgment. Still haven't. Here are my ticket numbers:
Ticket ID
XCC-95941 UPGRADE PLEASE
HFZ-60013 Upgrade
DJE-27434 A couple questions before upgrading.
There is another open ticket from a while back. I hope this delay in response has nothing to do with my honesty. Now what?