sgorgon.com is hosted outside of your reseller space. When you have a reseller account, surpass gives you disk space and bandwidth for your main site for free. The only requisite is that this "free" account cannot be resold.
For example, I got a bronze reseller account for
http://veraperez.net.
I have 7GB of space to convert into cpanel accounts, and 75GB of bandwidth to assign to these users. veraperez.net does not use the 7GB/75GB, instead it has its own 7GB of space and 10GB of bandwidth to spend. Because this cpanel account does not belong to my reseller space, it is managed by Surpass, not by me.
As for the account error, you need to contact billing support.