cataline

hello Surmunity gurus,

wondering if any one will give some advice how to use the "Transfer" function in the Dedicated server "webHost manager" to copy an account from 'Aplus.net"'s unix hosting plan?

what should I type in?

I tried different options like:
Copy an account from another server::Copy an account from another server with account password::Copy multiple accounts from another server::Copy multiple accounts from an Alab*nza server

all of them give me an "aborting extraction" message as following:
Attempting to login as xxx to (ip number) via ftp
Login ok
Uploading Htaccess
Uploading Wrapper
Uploading Dectector
Uploading Packager
Uploading Downloader
Uploading Killer
chmoding scripts
Unable to get uid of remote account...(trace information follows)...


I don't know what's wrong, I have the "aplus.net" password right, just not sure if it's possible to transfer from Aplus.net, of course I assume the Aplus.net technical support will not like to help me with this questions.

Hope any of you have the experience succesfully transfered an account from Aplus.net will give me some directions.

many thanks in advance.

best regards

Cat